DunwareSolutions
Quote the job, send a technician, price the extras from your catalog, and invoice the moment the work is done, without paying for every technician, dispatcher, and office user.
The base price of each job is read from its service type, so a technician never types a price.
Extras such as sanitizer or a replacement part are picked from a catalog with a quantity stepper, with a no-charge option for complimentary work.
Send a ballpark estimate, then lock the price with a quote that the customer accepts in the portal.
Raise the same invoice on a schedule, from weekly to yearly, with an emailed notice.
Here is how a typical residential duct cleaning job moves through Dunware.
The office adds the lead to the pipeline, or imports a list from a spreadsheet, and converts it to a customer with one click.
The office sends an estimate for a ballpark figure. When the customer is ready, a quote fixes the price, and the customer accepts or declines it in the portal.
The dispatcher turns the request into a stop on a technician's route. The technician sees the route on a phone.
They start a shift, mark the stop, and record hours and any extras from the catalog. The base price comes from the service type.
Finishing the job creates its invoice automatically. The customer pays by card through a hosted checkout link or the portal, and gets a receipt PDF.
An automation can create a follow-up task when the job is completed, so repeat cleaning is not forgotten.
| Typical per-seat field service software | Dunware Field Management | |
|---|---|---|
| Bill as you hire | Grows with each technician, dispatcher, and office user | No change |
| Job pricing | Technicians may type or adjust prices | Base price from the service type, extras from the catalog |
| Quote to invoice | Often a separate module or upgrade | Included, with price locked at the quote |
| Repeat service | Varies by plan | Recurring invoices and automation follow-ups included |
| Customer records | Usually on the vendor's cloud | Your own computer and database |
The middle column describes common pricing and packaging models, not any one vendor.
We state the limits plainly.
The base price comes from the job's service type and extras come from your catalog, so technicians never type or add up a price.
Yes, through Stripe or Square hosted checkout, using your own account. Card details never reach Dunware.
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