Run your operations without paying per seat.

Dunware Field Management is field service software that puts customers, sales, dispatch, technician tracking, invoicing, automations, documents, and chat into one application on your own computer, with your own database. One-time purchase, every module included.

Request a Demo Download the Whitepaper

Dunware Field Management calendar displayed on a desktop with a second calendar view below. — Dunware workspace: planning and calendar views. View full image: Dunware workspace: planning and calendar views.

One-time purchaseAll modules includedNo AI, no per-seat fee

The whole operation in one application

Customers and leads

A CRM with contacts, service locations, history, and a lead pipeline. Import from CSV, XLSX, JSON, XML, or TSV with a dry-run preview and one-click undo.

Dispatch and routes

Service requests become stops on a technician's route, with a live map of who is on shift. Completed jobs are priced from your catalog, with no typed prices.

Technician tracking

Shift-based GPS sharing with a clear consent screen, and a written monitoring policy template included with the installer.

Estimates to invoices

Estimates, quotes, invoices, recurring plans, and credit notes with GST, PST, HST, and QST, each with letterhead PDFs.

Payments and refunds

Take cards through Stripe or Square hosted checkout, email a pay link, and refund up to what is left. Card data never reaches Dunware.

Accounting export

Download import files for QuickBooks Online, QuickBooks Desktop, and Xero. Dunware holds no accounting credentials.

Automations

Rules you write yourself: triggers, conditions, and up to ten steps. No AI guesses on your behalf, and ready-made templates are included.

Customer portal

Your customers sign in to view invoices and quotes, pay, accept or decline a quote, request more work, and follow their technician en route.

Chat, meetings, and documents

Team chat with phone alerts, a calendar with free Jitsi Meet video calls, and documents with versions and PDFs.

Dunware field-team map, dispatch, dashboard and calendar interface views. — Field-team visibility alongside the daily office workflow. View full image: Field-team visibility alongside the daily office workflow.

Secure and in your control

Modern sign-in

Password, fingerprint or face passkeys, and authenticator-app two-step sign-in, which an Owner can require for everyone.

Eight roles

Owner, Manager, Dispatcher, Sales, Billing, HR, Field technician, and General staff each see only what their job needs.

Isolated customer portal

A customer login can never reach a staff page or API, by construction and not by a setting.

Your credentials

Email, card, and video accounts are yours, encrypted at rest, and never shown again after entry.

Set it up your way

You choose where the data lives and how you reach it.

Database: MongoDB (default) or PostgreSQL, with the same features on both.
Remote access: your local network by default, or optionally a Cloudflare Tunnel or a WireGuard VPN.
Phones: technicians open it in the phone browser, and it can be added to the home screen.
Maps use OpenStreetMap, free and with no key.

What to know before you buy

We state the limits plainly.

The installer is for Windows today. There is no macOS build.
The phone app is built for Android. On iPhones, iOS 11.3 and later support Progressive Web Apps (PWAs).
A phone browser cannot track location while the screen has been off for a long time.
Accounting files follow each program's import layout but have not been test-imported into live QuickBooks or Xero. Import the first file into a test company.
There is no audit log of who read or changed what.
Online self-booking is not included. Customers send a request that your staff convert into a job.

See it with your own jobs and routes.

We will show you the app with your customers, technicians, and invoices in mind.

Request a Demo